Privacy Policy

The data controller responsible for your personal information is RobinAssets, operating the Services associated with investifyassets.com and related domains. For privacy requests, contact privacy@investifyassets.com.

2.1 You provide directly

• Account data: name, email address, password (stored hashed), optional phone, referral codes, and profile or security settings you choose to add.
• Support and communications: messages you send via contact forms, in-app or widget chat, email, or phone; attachments you choose to provide.
• Transaction-related details: deposit or withdrawal instructions, wallet addresses, payment references, and similar data needed to process requests you initiate (exact fields depend on product configuration).

2.2 Collected automatically

• Device and log data: IP address, browser type and language, operating system, approximate location derived from IP, timestamps, pages viewed, referring URLs, and diagnostic or error logs.
• Cookies and similar technologies: we use cookies, local storage, and similar tools for authentication, preferences, security, analytics, and (where allowed) marketing. You can control cookies through browser settings; some features may not work if you disable essential cookies.

2.3 From others

We may receive information from service providers (e.g., fraud prevention, email delivery), analytics partners, or public sources where permitted by law. If someone invites you via referral, we may associate your signup with that referral identifier.

• Create, authenticate, and secure your account
• Provide, maintain, and improve the Services and user experience
• Process deposits, withdrawals, and internal ledger or reporting workflows you request
• Communicate about your account, security alerts, policy updates, and (with consent where required) marketing
• Detect, prevent, and investigate fraud, abuse, and illegal activity
• Comply with legal obligations and respond to lawful requests from authorities
• Train and improve models or workflows only where consistent with this Policy and applicable law
• Aggregate or de-identify data for analytics, benchmarking, and product development

Where GDPR or similar laws apply, we rely on one or more of: performance of a contract with you; legitimate interests (e.g., securing the Services, analytics with appropriate safeguards); consent where required (e.g., certain cookies or marketing); and legal obligation.

We do not sell your personal information. We may share it with:

• Service providers who host infrastructure, process payments, send email, provide customer support tooling, analytics, or security—under contractual obligations to protect data and use it only on our instructions.
• Professional advisors (lawyers, auditors) under confidentiality.
• Authorities when required by law, regulation, legal process, or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate notices and safeguards.

We may process data in the United States and other countries where we or our providers operate. Where we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards such as Standard Contractual Clauses or other mechanisms approved by regulators.

We retain personal information for as long as your account is active and as needed to provide the Services, comply with law (including tax and financial record-keeping), resolve disputes, and enforce our agreements. Retention periods vary by data category; contact us for more detail on specific practices.

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords, two-factor authentication where offered, and prompt reporting of suspicious activity.

Depending on your location, you may have rights to access, correct, delete, or export your personal information; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise rights, email privacy@investifyassets.com. We may verify your request and respond within the timeframe required by law.

California residents may have additional rights under the CCPA/CPRA, including to know categories of personal information collected, to request deletion or correction, and to opt out of "sale" or "sharing" (we do not sell personal information in the conventional sense; we use cookies and analytics as described above). You may designate an authorized agent where permitted. We will not discriminate against you for exercising privacy rights.

The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps to delete it.

The Services may link to third-party websites or integrations. Their privacy practices are governed by their own policies; we are not responsible for their content or handling of data.

We may update this Policy periodically. We will post the new version with an updated date and, where appropriate, provide additional notice. Continued use after the effective date may constitute acceptance of the revised Policy where permitted by law.

Privacy questions and requests: